Serious BT Internet Outage in Huyton, Liverpool!

Posted: August 18, 2009 in Uncategorized
Tags: , , , ,

An official Matter Beyond Our Reasonable Control status was declared by the telecom giant at 10:29am today.

British Telecom has suffered a major blow when BT’s circuits in the area of Huyton in Liverpool went offline. A special alert was issued to all of the surrounding communication providers

Serious Incident Briefing

MBORC declaration due to a serious cable damage incident in the Huyton area of Liverpool

This MBORC declaration, due to a serious cable damage incident in the Huyton area of Liverpool, is issued as a special alert to all Communications Providers. Following a serious incident in the Huyton area of Liverpool, Openreach is declaring a matter beyond our reasonable control (MBORC) event in some areas of Liverpool.

The MBORC declaration is effective from 10.29am on Tuesday 18th August 2009 and relates to an act of vandalism causing significant fire damage in one of our junction boxes in Huyton, Liverpool, resulting in the loss of service to a number of end users in parts of south Liverpool.

Openreach engineers are at the scene working to resolve the situation as soon as possible.

Due to the nature of the incident, it is not possible to provide an exact timeframe as to when service will be restored to all customers.

We will continue to review this situation and will lift the MBORC as soon as service returns to normal. We will continue to update customers accordingly.

Regards,

Openreach Communications
http://www.openreach.co.uk

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