Cannot create file FAX.TIF. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

Posted: August 11, 2009 in Uncategorized

Had a problem opening an attachment in Outlook. It was not possible to open the attachment but it could be saved. Today it was a .tif file from a fax and the error is below.

Cannot create file FAX.TIF. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

This error can happen with any file type. I researched the problem and it turns out it is quite common. A very interesting and helpful article came up with a solution. I have quoted the solution below and you can find the link to the source at the bottom of this post. There is also a handy batch file available on the sources site which is suppsoed to automatically carry out the below steps.

1. Open REGEDIT.EXE and go to Edit -> Find… In the Find dialog box type

“OutlookSecureTempFolder” without the quotes and locate that registry key.

2. That key will contain the actual folder location, and will look like:

C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet

Files\OLK#\ (where # is a random letter or number)

3. Copy the location of that folder.

4. Click on Start -> Run… and paste the folder location from step #4 then

click OK.

5. Windows Explorer will open that folder. Please, delete all files present.

6. Restart Microsoft Outlook and you should be able to open your

attachments.

Source

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